Frequently Asked Questions

You can rest easy knowing we offer a no-questions-asked 30-day money-back guarantee. If you don't like or want your order for any reason, notify us within 30 days and we'll give you a full refund — we'll even cover the return shipping. Email your order number to returns@woodandslatehome.com. After 30 days, prints are no longer eligible for return or refund.

Our packaging is carefully engineered, but accidents can happen. If your package arrived damaged, email us at support@woodandslate.com with your order number, a brief description, and photos of the damage. We'll take care of it from there!

It depends on the level of blur. We use state-of-the-art AI restoration to enhance blurry images. Select “AI Photo Edits By Pharaoh171” at checkout for a $15 fee. If the image can't be sharpened effectively, we'll contact you before printing.

We recommend family photos, nature scenes, or artistic shots. The wood grain blends naturally with your image, creating a warm, textured look that's visually captivating.

Portraits shine on leather. The texture complements natural skin tones and adds a stunning realism to the image.

Yes! For wholesale or corporate inquiries, please email jordan@woodandslate.com.

No worries — our product configurator allows you to crop your photo exactly how you want it before purchase.

No, all gift card sales are final.

Lead times vary based on demand, but we typically ship within 2–5 business days.

Yes, you can select Next Day Shipping during checkout.